What Needs To Be Done - Station Visits
This Appendix is set out in order from Wick to Inverness. The actions are set out in the order: Network Rail, First ScotRail, others. Some actions naturally require co-operation among different parties, but appear under our view of the lead stakeholder. The list is not exhaustive, and some of the problems may already have been attended to since our inspections. FSR has responded to many of the suggestions made, but these are not shown here. All responses, including FSR's, will be detailed in the next Newsletter by which time it is hoped that responses will have been received from NR and from external bodies including Highland Council.
1 Network Rail
| THURSO | Consider replacing the small "double arrow" with a large one, and re-siting it for better visibility |
| GEORGEMAS JCT | Give attention to the platform surface including edging Clean track bed Demolish, or otherwise render safe, the small disused former toilet area Consider how the station building might be restored to use or sold Clear the disused equipment or render it safe if further use is expected |
| SCOTSCALDER | Give attention to the platform surface including edging |
| ALTNABREAC | Give attention to the platform surface including edging |
| FORSINARD | Give attention to the platform surface including edging |
| KILDONAN | Give attention to the platform surface including edging |
| HELMSDALE | Give attention to the platform surface including edging Clean track bed |
| BRORA | Give attention to the platform surface including edging Clean track bed Provide a Help button |
| DUNROBIN CASTLE | Give attention to the platform surface including edging |
| ROGART | Provide a better "double arrow" |
| LAIRG | Clean track bed |
| INVERSHIN | Consider safety of "ruin" |
| CULRAIN | Clean track bed |
| DINGWALL | Clean track bed |
| BEAULY | Give attention to the platform surface including edging |
| INVERNESS | Clean track bed of litter Install a warm, well-equipped waiting room |
2 First ScotRail
| WICK | Clean luggage lockers Clean or replace luggage trolleys |
| THURSO | Clean luggage lockers and return to operation Clean or replace luggage trolleys Ensure that toilet opening times are adhered to Review risk assessment of storing flammable materials in a store room (if indeed this is done) |
| ALTNABREAC | Improve signage at phone/Help point |
| FORSINARD | Improve signage at shelter door on UP platform Improve signage at gate entrance to UP platform |
| HELMSDALE | Provide signage from the Station to the Town Centre |
| DUNROBIN CASTLE | Mend the Station name board |
| GOLSPIE | Provide signage from the Station to the Town Centre |
| LAIRG | Provide signage from the Station towards the village |
| INVERSHIN | Collaborate with house owner to install appropriate signage |
| INVERGORDON | Provide signage to indicate how to cross to the other platform, both at the Station and along the intended route |
| INVERNESS | Improve signage to Station Supervisor's Office Improve onward transport information Consider installation of repeater arrivals monitor in SE car park and NW car park |
3 Others
| WICK | Provide better signage from the Town Centre to the Station (for pedestrians as well as motorists) |
| THURSO | Provide better signage from the Town Centre to the Station (for pedestrians as well as motorists) Retain the BT call box |
| KINBRACE | Provide signage on road S-bound to indicate the Station |
| BRORA | Provide signage from the A9 indicating the Station |
| GOLSPIE | Provide signage from the A9 N-bound indicating the Station Provide signage from the Town Centre to the Station |
| LAIRG | Provide signage from the village and at road junctions to the Station |
| ALNESS | Monitor vegetation growth likely to obscure signage to Station |
| DINGWALL | Improve safety of walking route from Town Centre to the Station by provision of zebra crossing(s) |
| MUIR OF ORD | Clear debris from ramp and remedy further land-slip |
| INVERNESS | BTP should display the contact phone number when the office is closed A free-to-use cash machine should replace the present one Deal with the various car park problems: SE car park: Turning circle is far too tight and frequently blocked by taxis and set downs. It should be hatched like a box junction to show no stopping or parking permitted on it. |